Contacting CYFD


To Report Child Abuse and Neglect in New Mexico
1-855-333-SAFE (7233)
or #SAFE from your cell phone

Youth may text Reach NM at 505-591-9444 to report suspected abuse or neglect or be connected with resources and support. Learn more

CYFD Statewide Phone Directory (as of October 2022)

Protective Services
Handles child abuse and neglect investigations, foster care and adoption, and statewide domestic violence programs.
(505) 827-8400
To locate your local Child Protective Services office, click here.
Foster care and adoptions hotline (800) 432-2075
Early Childhood Services is now part of the Early Childhood Education & Care Department:
Includes child care assistance, child care referral, child care licensing, home visiting, and PreK.
(800) 832-1321
Juvenile Justice Services
In charge of secure and reintegration facilities for juvenile offenders, probation and aftercare, and transition services.
(505) 827-7629
Behavioral Health Services
Supports statewide behavioral health services for infants, toddlers, children, adolescents and transition-age youth.
(505) 827-8008
Behavioral Health Licensing and Certification Authority (505) 827-9932
Statewide crisis and access hotline (855) NMCRISIS
(855) 662-7474
CYFD Job Opportunities and Recruitment
For information on employment opportunities within CYFD, call (505) 629-9883, or send an e-mail to
(505) 629-9883
CYFD General Human Resource Inquiries
For General HR inquiries, including employment verifications, call (505) 570-7328, or send an e-mail to
(505) 570-7328
Constituency Affairs
For assistance or questions about CYFD's programs and services, or send an e-mail to Need more information? Click here.
(505) 681-2486
Office of Children’s Rights
For information about the Office of Children’s Rights including our services please call 505-629-9626 or email If a child or youth in foster care wants to file a grievance, please call 505-228-6797 or email
(505) 629-9626
Other Key Areas of Contact
Office of the Secretary (505) 827-7613
Office of the General Counsel (505) 476-0471
Office of the Inspector General (505) 469-1873
HIPAA Privacy Office (505) 827-6412
Administrative Services (505) 827-8069
Public Information Officer/Media Inquiries

(505) 479-0145

(505) 470-3248

New Mexico State Government Telephone Directory

Records requests of the Children, Youth and Families Department should be sent to Kathleen Hardy.

While we will endeavor to ensure that inquiries sent by regular mail are responded to timely, to ensure the most expedient handling during the COVID-19 period, please email to

If you are unable to email your request, it can be sent by regular mail to:

Kathleen Hardy
Children Youth and Families Department
P.O. Drawer 5160
Santa Fe, NM 87502-5160

Be advised that, due to the COVID-19 health and safety directives, processing of requests submitted by regular mail may be delayed.

  • For juvenile justice records requests, print and complete this form and return it to Kathleen Hardy.
  • For protective services records requests, print and complete this form and return it to Kathleen Hardy.
  • For public records requests, please submit a written request to Kathleen Hardy that includes the following information:
    -- Your name
    -- Your contact information (including mailing address and phone number)
    -- A description of records you're requesting
  • For more information on the New Mexico Inspection of Public Records Act, please visit the compliance guide at the Office of the Attorney General.
  • To request an Adam Walsh abuse/neglect check for prospective foster / adoptive parents only, click here for instructions, or complete this form and submit the notarized original to CYFD Protective Services, CRC Unit Room 225, PO Drawer 5160, Santa Fe, NM 87502-5160. Questions about these requests can be emailed to or you can call (505) 827-8400.