EPICS (Enterprise Provider Information and Constituent Services) is an enterprise web-based system that best supports CYFD’s unique service structure by consolidating services, streamlining CYFD business and improving delivery of services to clients. Currently, EPICS service programs include the Early Childhood Services Child and Adult Care Food Program (CACFP) and the Provider Criminal Background Checks; CYFD Human Resources; Protective Services Background Checks, Community Contracts and Services (Contracts Development Unit, Domestic Violence and Juvenile Community Corrections).
To request access to EPICS, please read the CYFD User's Access Guide and follow the instructions on the corresponding Program EPICS System Access request form below:
CYFD Information Technology Services provides web application services. They are guaranteed to be available during core business hours from 8 a.m. to 5 p.m. MST, Monday through Friday, excluding holidays, barring no technical issues, circumstances beyond the reasonable control of ITS including scheduled and emergency maintenance and upgrades.
Customer Technical Support
Subscribers should report issues with web application services to the ITS Service Desk, which is the first point-of-contact for service support. Escalation will occur as needed. Customer support hours are from 8 a.m. to 5 p.m. MST, Monday through Friday, excluding holidays. The Service Desk can be contacted at 505-841-6499.
For questions or problems associated with how to use the application, contact your Program Manager.